We provide comprehensive plumbing services including emergency repairs, drain cleaning, water heater installation and repair, pipe repair and repiping, sewer line services, fixture installation, leak detection, garbage disposal service, gas line work, backflow prevention, and both residential and commercial plumbing. Whether you need routine maintenance or major installations, we have the expertise to handle it professionally.

Absolutely! We're based in Los Alamos, New Mexico and proudly serve the entire Los Alamos area plus nearby communities. We know the local plumbing challenges, building codes, and water conditions specific to our region. Being local means we can respond quickly to emergencies and provide personalized service to our neighbors throughout the area.

Yes, we provide 24/7 emergency plumbing service for urgent situations like burst pipes, major leaks, sewer backups, and water heater failures. Plumbing emergencies don't wait for business hours, so neither do we. When you call our emergency line, you'll reach a real person who will dispatch a licensed plumber to your location as quickly as possible.

For true emergencies, we typically respond within 60-90 minutes depending on your location and our current call volume. We prioritize emergency situations involving active water damage, sewer backups, or complete loss of water service. When you call, we'll give you an estimated arrival time and keep you updated if anything changes.

We provide upfront, transparent pricing based on the specific work needed. For service calls, we charge a diagnostic fee to assess the problem and provide repair recommendations. For larger projects, we offer detailed written estimates. Pricing factors include labor, parts, materials, job complexity, and timing (emergency vs. scheduled). We always explain costs clearly before starting work, so there are never surprises.

Yes, all our plumbers are fully licensed, insured, and bonded. We carry comprehensive liability insurance and workers' compensation coverage to protect you and your property. Our team members are also background-checked and receive ongoing training to stay current with the latest plumbing techniques, codes, and safety requirements. You can trust that qualified professionals are working in your home or business.

First, check if the pilot light is out (for gas heaters) or if a circuit breaker has tripped (for electric heaters). If those aren't the issue, turn off the power or gas supply and call us for diagnosis. Water heater problems can range from simple fixes to full replacement needs. We'll assess your system, explain your options including energy-efficient upgrades, and provide honest recommendations based on your situation and budget.

We accept cash, all major credit cards (Visa, Mastercard, American Express, Discover), checks, and offer financing options for larger projects. Payment is typically due upon completion of service unless other arrangements have been made in advance. For major installations, we may request a deposit with the balance due upon completion. We make payment convenient so you can get the plumbing service you need.

Absolutely. We stand behind every job we complete with workmanship guarantees. If something isn't right with our installation or repair, we'll come back and make it right at no additional charge. We also ensure that parts and fixtures we install are covered by manufacturer warranties. Quality work isn't just our standard—it's our promise.

Clear access to the problem area by removing items from under sinks, around water heaters, or near the workspace. Identify and be ready to point out all issues you'd like assessed. If you have pets, secure them for safety. Make sure we can access water shutoff valves if needed. That's it—we'll handle everything else and protect your floors and furnishings while we work

Recurring clogs usually indicate a deeper problem than surface blockages. Common causes include tree roots infiltrating sewer lines, improper drain venting, pipe deterioration, or significant buildup in the line. We use video camera inspection to see exactly what's happening inside your pipes and recommend permanent solutions rather than temporary fixes. This approach saves you money and frustration long-term.

Yes, we specialize in commercial plumbing for restaurants, offices, retail stores, hotels, apartment buildings, and industrial facilities. Our team has extensive experience with commercial-grade systems, large-scale installations, grease traps, backflow prevention, and high-demand plumbing environments. We can work around your business hours to minimize disruption and handle projects of any size or complexity.

We recommend annual plumbing inspections for most homes, especially older properties or homes with well water. Regular inspections catch small issues before they become expensive emergencies, extend the life of your plumbing systems, and maintain optimal water pressure and quality. For commercial properties, quarterly inspections may be appropriate depending on usage levels and system complexity.